FAQs

What is a Seiko Mod?
Are you affiliated with Seiko?
Which movements do you use?
How accurate are your movements?
Are your watches water-resistant?
Does the water resistance remain after modification?
What materials do you use?
Can I fully customize my watch?
Can I replace only the bezel, glass, or bracelet?
I can’t find the watch I’m looking for.
Where are the watches assembled?
Do you offer maintenance or servicing?
How long does production and delivery take?
Do you ship internationally?
Do I need to pay import taxes or customs fees?
How can I track my order?
Is shipping insured?
Which payment methods do you accept?
When will I receive my order confirmation?
Can I cancel my order?
Can I return or exchange my watch?
How long is the warranty period?
What does the warranty cover?
What if my watch is damaged during shipping?
Do you offer discounts on multiple purchases?

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